Live Answering

Never Miss a New Patient Call Again.

A ringing phone is a potential patient seeking care. A voicemail box is a missed opportunity and lost revenue.

Our live dental answering service ensures every call is answered by a knowledgeable, empathetic professional who represents your practice perfectly, 24 hours a day, 7 days a week.

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The Real Cost of Missed Calls

• 20% of callers hang up before voicemail

• 80% of voicemails are never returned

• $200+ average value of a new patient call

You didn't invest in marketing to lose patients to a full voicemail box or an unanswered phone. We are your first line of defense.

How Our Live Answering Service Works

1. Calls Answered Live, Every Time
Whether it's after hours, during lunch, or when your lines are busy, we answer in your practice's name with a warm, professional greeting.

2. Expert Patient Interaction
Our trained dental communication specialists handle inquiries, provide essential information, and schedule appointments directly into your practice management software.

3. Seamless Integration & Reporting
You receive detailed, real-time notifications and a comprehensive daily report of all call activity, so you're always informed.

 

Beyond Answering: We Build Patient Trust

We don't just take messages; we create exceptional first impressions that build loyalty and schedule appointments.

• New Patient Scheduling

• Emergency Call Triage

• Appointment Confirmations

• Basic Q&A Practice Information

• Detailed Message Taking

See Full Features List

Why Practices Choose Our Live Service

• Dental-Trained Experts: We speak the language of dentistry and understand patient needs.

• Crystal-Clear Calls: State-of-the-art technology ensures perfect call quality.

• Real-Time Scheduling: Appointments booked directly into your calendar instantly.

• 24/7/365 Availability: Never miss a call, day or night, holiday or weekend.

 

Frequently Asked Questions

Q: Will it sound like a call center?
A: Absolutely not. We train specifically for dental offices and adapt to your practice's unique tone and style. Patients will believe they're speaking directly with your office.

Q: How do you handle emergency calls?
A: We follow your specific protocol. We can schedule emergency appointments, provide after-hours contact information, or forward urgent calls directly to your phone based on your instructions.

Q: How quickly can we get started?
A: Most practices are fully onboarded and live within 48 hours. The process is seamless and we handle all the technical setup.

Q: What software do you integrate with?
A: We integrate with all major practice management systems including Dentrix, Eaglesoft, OpenDental, and more.

Q: Is there a long-term contract?
A: No. We believe in earning your business every month. We offer flexible month-to-month service agreements.

Ready to Convert Calls into Patients?

Join hundreds of dental practices that trust us as their first point of patient contact.

Schedule your free trial week and experience the difference of a truly professional live answering service.

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No credit card required. No commitment.