A 24/7 U.S. Based Contact Center
Southern Easter Call Center Services

"We take pride in what we do,
and the results of our services speak for us."

Call Center Services We Offer

Our services are tailored to meet the specific needs of your practice, covering a wide range of areas. Below are the key services we provide:

- Hygiene Care Calls

- Assistance with Scheduling: Help in managing appointments for one or more providers.

- Confirmation Calls

- Missed Appointment Reminders

- Treatment Opportunity Identification: Discover and schedule any pending treatments.

- Daily Email Reports: Receive updates on each call made and any progress.

- Weekly Courtesy Calls: Follow-up at the end of the week regarding surgeries performed by providers.

- Lead Recruitment: Engage with new leads through social media inquiries.

In addition to the above, our team is always ready to support your business operations with the following services:

- Account Resolution Assistance: Help with calls aimed at resolving outstanding accounts.

- Insurance Claim Tracing: Track claims to ensure timely processing.

- Benefit Updates: Provide up-to-date information for patients during appointments.

- Live Call Answering: Personal responses to inbound calls, eliminating recorded messages.

- Detailed Coverage Verification: Confirm coverage benefits, maximums, deductibles, co-pays, and patient history

"Every day is a new adventure,
especially if you are doing the things you love!"